Floor plan & zones
Group your tables into zones, and — if it helps — arrange them into a picture of the actual room. Staff recognise a room from its shape far faster than from a list of table numbers.
Zones and tables
- Go to Tables. Create a zone for each part of your restaurant — Main floor, Terrace, Upstairs, Bar.
- Add tables to a zone with a name or number and how many seats they hold. The seat count is what draws the chairs on the plan and what the booking screens size a party against.
- Each table gets its own QR code for guest ordering — print them from here. See Your public page & QR.
Draw the room (optional)
- Open Tables → Floor plan and pick a zone.
- Drag tables into position and resize them. Round, square and rectangular shapes are available, so a six-top reads as a six-top.
- Add the room itself: walls, doors, the entrance, windows, the bar, the kitchen pass, restrooms, stairs, pillars, plants and free text labels. These are decoration only — they are never tappable and never carry a status.
- Save when the zone looks right. The designer batches your changes into one save, because arranging a room is dozens of small nudges and saving each one would flicker the live floor for everyone.
Where the plan shows up
- POS → Floor — a third tab beside Counter and Tables, offered once a zone has placed tables. It switches the same screen between a plan and the grid; it does not navigate anywhere.
- Dashboard — a small snapshot of the room, so you can see how full you are without opening the POS.
- Tables → Floor plan — the designer itself.
Why the POS still defaults to a grid
A cashier at the counter taps tables by muscle memory, in a fixed order, and a scaled plan of the room makes the small tables small. So the grid stays the default and the plan is an opt-in choice, remembered per device — like the sound and printer settings, it belongs to that terminal rather than to your account. A host walking the room will want the plan; the person at the till usually will not.
One zone at a time
The plan shows a single zone, chosen with the chips above it — a plan is as tall as the room is deep, and stacking three of them would leave you scrolling during service. Each chip carries that zone's open-table count and pulses when a table there is calling, so picking a zone can never mean missing a call.
Moving a guest to another table
Move a ticket from the table panel on the POS. You can move within a branch but not across branches — a ticket belongs to the branch it was opened in, and moving it elsewhere would hide it from that floor and post its cash into the wrong till.
Still stuck? Talk to us.
More guides