More than one branch

Add a branch

1. Go to Branches and add the location — name, address, phone, opening hours.
2. Your first restaurant already has a main branch; everything you have been doing so far belongs to it.
3. Switch branch from the picker in the app header. What you are looking at — the floor, the till, the bookings — follows that choice.

What each branch keeps to itself

• Orders and tables — a ticket belongs to the branch it was opened in and cannot move to another one.
• Its own till. A branch opens, counts and closes its own drawer, and a cash sale posts to the till of the branch on the ticket — not the branch whoever is taking payment happens to be viewing.
• Receipt numbers, so each branch has its own clean sequence.
• Reservations and the waitlist — including the guest's place in the queue, which counts within their branch.
• Kitchen stations and its own kitchen-screen link. The restaurant-level link still shows every branch.
• Expenses, and settings that describe the counter — including the PromptPay QR printed on the receipt, so a branch collects into its own account rather than head office's.
• Staff access. A role is granted per branch, so a cashier at one site does not get the keys to another.

What the whole business shares

One menu, one inventory, one customer and loyalty list, one set of gift cards, one bank and expense ledger, one HR record, one subscription. Change a price once and every branch sells at it.

A note on older data

Anything created before you added a second branch, or created by a route that never asked for one, has no branch on it. Those rows show in every branch's list rather than none — being hidden is the worse failure, and a booking nobody can see is a guest standing at the door.

Groups of restaurants

Branches are locations of one business. Separate businesses reported together are a franchise group, which we set up for you rather than leaving self-serve — owning a group is not by itself permission to read someone else's sales. Ask us if you need one.