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The cash drawer

Every note in and out of the till is recorded, from the float you start with to the count at close — so at the end of every day you know whether the drawer holds what it should.

Open the drawer

  1. Go to Cash and tap Open drawer.
  2. Enter your opening float — the change you are starting the day with — and open it.
  3. From then on every cash sale, pay-in and pay-out is added to that session automatically.
Forgot to open it? A cash sale opens a session by itself with a float of 0, so the money is never untracked — but it is marked auto-opened and your close count will be off by exactly the float you actually had. Adjust the float, or note it, before you close.

A drawer belongs to a day

Nothing closes the till on its own. If yesterday's drawer is still open when you start serving, today's cash lands in yesterday's count and the variance means nothing — so FoodFlow shows a banner at the top of the app when the till is not open, or when it was opened on a previous day. Both can be dealt with from the banner without going to the Cash screen.

During service

  • Pay in — cash going into the drawer that isn't a sale (a float top-up, a staff repayment).
  • Pay out — cash leaving for a small purchase or a wage advance. It refuses if the drawer doesn't hold enough: a till cannot have less than nothing in it.
  • Cash drop — moving takings out of the till and into the safe, so a busy lunch isn't sitting in an open drawer. A drop goes to the safe only.
  • Bank transfer — the one way cash moves between the till and a bank account, in either direction. It writes both sides at once, so the drawer and the bank balance can never disagree.
  • Adjust — a correction with a reason attached. Use a negative amount to reduce the drawer.

Count and close

  1. Tap Count & close.
  2. Tap the notes you're holding. The pad adds them up as you go, which is faster than typing a total and is an actual count. You can type the total instead if you prefer.
  3. FoodFlow shows the variance — what the ledger says the drawer holds against what you counted — and closes the session with your count and note on it.
The counted figure is never pre-filled, on purpose. The variance is the only control a till has, and pre-filling the count with the expected number would make it structurally zero every time — the control would stop existing. If a drawer really was left open overnight and already emptied, use Same as expected: it writes “closed without counting” into the note rather than pretending a count happened.

Reconcile — a manager's second signature

A closed session sits as awaiting review until a manager opens it, looks at the variance and taps Reconcile. That is the point of the two steps: the cashier counts and closes, someone else signs it off, and after that the session is final. Only owners and managers can reconcile.

What the history shows

Past sessions list the float, the sales, every movement, the counted total and the variance — with a running balance trend and a month-by-month view. It is the record you reach for when a day looks wrong a week later.

One till per branch

Each branch runs its own drawer, and a sale posts to the till of the branch the ticket belongs to — not the one the person taking payment happens to be looking at. See More than one branch.

Who can do what

Owners, managers and cashiers see the till banner and can open, close and record movements. Reconciling is manager and owner only. Waiters and kitchen staff never see the drawer.

Still stuck? Talk to us.

The cash drawer — FoodFlow Help · FoodFlow